Privacy Policy

Welcome to Fasshion World. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and protect the information you provide when you visit or use our website, https://fasshionworld.com/. By accessing or using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you use our website, we may collect personal information such as your name, mobile number, email address, shipping and billing addresses, order details, and account information. This information is collected when you create an account, place an order, contact customer support, or interact with our services.

We also collect authentication information when you sign in using your mobile number with One-Time Password (OTP) verification or through your Google account. If you choose Google Sign-In, we may receive your name, email address, Google account ID, and profile picture (if available) solely for the purpose of creating and managing your account.

How We Use Your Information

We use the information we collect to create and manage your account, verify your identity, process and deliver your orders, provide customer support, send order confirmations and shipping updates, process refunds, improve our products and services, prevent fraud, maintain website security, and comply with applicable legal obligations.

OTP Verification

To ensure the security of your account, we provide login using your mobile number with OTP verification. Your mobile number is used only to authenticate your identity, secure your account, communicate regarding your orders, and provide customer support. OTPs are valid only for a limited period and should never be shared with anyone.

Payments

All online payments made on Fasshion World are processed securely through Razorpay, a trusted payment gateway. We do not collect or store your debit card number, credit card details, UPI PIN, CVV, net banking credentials, or any other sensitive payment information on our servers. Your payment information is securely processed by our payment service provider in accordance with industry security standards.

Cookies and Similar Technologies

Our website uses cookies and similar technologies to improve your browsing experience, remember your login session, maintain your shopping cart, save your preferences, analyze website traffic, and enhance website performance. You may disable cookies through your browser settings; however, some features of the website may not function properly.

Sharing of Information

We respect your privacy and do not sell, rent, or trade your personal information. We may share your information only with trusted third-party service providers such as payment processors, OTP service providers, courier and logistics partners, cloud hosting providers, analytics providers, and government authorities where required by law. These service providers are authorized to use your information only for providing services on our behalf and are required to maintain its confidentiality.

Data Security

We implement appropriate technical and organizational security measures to safeguard your personal information against unauthorized access, misuse, alteration, disclosure, or destruction. While we strive to protect your information using commercially acceptable security practices, no method of electronic transmission or storage over the internet can be guaranteed to be completely secure.

Data Retention

We retain your personal information only for as long as necessary to provide our services, process your orders, maintain your account, comply with legal and tax obligations, resolve disputes, prevent fraud, and enforce our agreements. Once the information is no longer required, it is securely deleted or anonymized where appropriate.

Your Rights

Subject to applicable laws, you may have the right to access, update, correct, or delete your personal information. You may also request the closure of your account or withdraw your consent for certain data processing activities where permitted by law. Requests regarding your personal information can be made by contacting us using the details provided below.

Children's Privacy

Fasshion World is intended for users who are 18 years of age or older. We do not knowingly collect personal information from children. If we become aware that personal information of a child has been collected without appropriate consent, we will take reasonable steps to delete such information.

Third-Party Services

Our website may integrate with trusted third-party services, including Razorpay for payment processing, Google Sign-In for authentication, OTP verification providers, courier and logistics partners, and analytics tools. These third parties operate under their own privacy policies, and we encourage users to review those policies before using their services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices. Any updates will be posted on this page along with the revised Effective Date. Continued use of our website after such changes constitutes your acceptance of the updated Privacy Policy.

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